Conditions d’utilisation
Terms of Service
OVERVIEW
This website is operated by Mystical Artistry Haven. Throughout the site, the terms “we,” “us,” and “our” refer to Mystical Artistry Haven. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.
SECTION 3 – PRODUCTS & SERVICES
All products are handmade or small-batch and subject to availability.
We make every effort to display product colors, descriptions, and details as accurately as possible; however, we cannot guarantee exact color representation due to monitor and device differences.
We reserve the right to modify or discontinue any product at any time without notice.
SECTION 4 – PRICING & PAYMENTS
All prices are listed in USD unless otherwise stated.
We reserve the right to change prices at any time without prior notice. Any price changes will not affect orders already placed.
SECTION 5 – SHIPPING & DELIVERY
Shipping times are estimates and not guaranteed. Mystical Artistry Haven is not responsible for delays caused by carriers, weather, or circumstances beyond our control.
Once an order has been shipped, responsibility transfers to the customer.
SECTION 6 – RETURNS & REFUNDS
Our Return & Refund Policy is incorporated into these Terms. Please review it carefully before purchasing.
Returns must be requested within 14 days of delivery and must meet all eligibility requirements outlined in our Return & Refund Policy.
SECTION 7 – ACCURACY OF BILLING & ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all transactions.
We reserve the right to cancel or limit orders that appear fraudulent or violate these Terms.
SECTION 8 – INTELLECTUAL PROPERTY
All content on this site — including but not limited to images, text, logos, product names, designs, and branding — is the property of Mystical Artistry Haven and may not be copied, reproduced, or used without express written permission.
SECTION 9 – PROHIBITED USES
You are prohibited from using the site or its content:
- For unlawful purposes
- To infringe upon intellectual property rights
- To submit false or misleading information
- To interfere with site security or functionality
SECTION 10 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All products and services are provided “as is” and “as available,” without warranties of any kind.
Mystical Artistry Haven shall not be liable for any injury, loss, or damages resulting from the use or misuse of our products.
SECTION 11 – INDEMNIFICATION
You agree to indemnify and hold harmless Mystical Artistry Haven from any claim arising out of your violation of these Terms or misuse of our products or services.
SECTION 12 – GOVERNING LAW
These Terms of Service are governed by the laws of the United States.
SECTION 13 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.
SECTION 14 – CONTACT INFORMATION
For questions about these Terms of Service, please contact us through our website or customer support email.
ADDITIONAL DISCLAIMERS
Scent Sensitivity & Allergy Disclaimer
Some products sold by Mystical Artistry Haven may be scented.
Scent sensitivity, allergies, and reactions vary by individual. By purchasing scented products, you acknowledge and accept responsibility for ensuring they are suitable for your personal sensitivities.
Mystical Artistry Haven is not responsible for allergic reactions, irritation, or sensitivities that may occur from the use of scented products.
Handmade & Small-Batch Variation Disclaimer
All products are handmade or produced in small batches.
Due to the nature of handmade items, slight variations in color, texture, scent strength, and appearance may occur. These variations are normal and are not considered defects.
Children & Supervision Disclaimer
Some products sold by Mystical Artistry Haven are not toys and are intended for crafting or decorative use only.
Children should use products only under direct adult supervision. Small parts may pose a choking hazard.
Mystical Artistry Haven is not responsible for misuse by children or improper supervision.